Why aren't shipping
charges displayed at checkout for all items listed?
Due to the nature of our business and the various weight and size of our
products, most of our products shipping cost will be determined after checkout and added to the receipt, and the separate shipping PayPal invoice will be sent within 72 hours (excluding holidays and weekends) from the order being placed. We will email customers with the new shipping
that will be added to the order. The full order,
including the shipping cost, must be paid in full through PayPal within 3
business days. All items will be shipped to the address given at checkout under "shipping address" ONLY. For more information please see
TERMS & CONDITIONS.
Will I be charged customs/duty tax?***
Yes, any additional taxes or duties applicable on entry to your country are
your responsibility, and we recommend you familiarize yourself with these
possible costs before making your purchase as ALL SALES ARE FINAL.
How do I track a shipment made at Japan Parts Master?
All orders made through Japan Tuned Parts will receive a shipping confirmation email which will include the tracking number. All JDM orders can be tracked right away through JapanPost and then tracking information will be transferred locally by USPS, Fedex, UPS, TNT, or DHL. The tracking number and designated courier will also be available to view in the "My Account" section.
Are signatures required upon delivery for ALL freight orders?
Yes. all oversized orders shipped by freight will REQUIRE signature upon
Once the tracking number is sent by Japan Parts
Master, it is the responsibility of the customer to track package(s) and be
present or have a representative present to sign upon delivery of goods.
How long does shipping take?
Our standard delivery
times for in stock items is 7 to 21 business days, however for custom orders,
over-sized items, etc., shipping can take approximately 4 to 6 weeks. All
shipping estimates will be maintained during the life of the order, and updates
will be provided through the "My Account" section.
Where do the JDM parts come from?
All of our JDM parts come directly from Japan and the advertised manufacturer. All
of our items are guaranteed genuine Japanese Domestic Market Parts.